FREE RETURN WITHIN 10DAYS
At Orofit, Your satisfaction is our top priority. If you're not satisfied with our product, you can return it for a full exchange, refund, or an account credit within 10 days of receipt. Please note custom cloths are made-to-order specifically for you, so we cannot accept returns.
If you paid for your order using a debit/credit card or net banking then your refund will be issued to your original payment card within five (5) days. Alternatively, if you paid for your order using a gift card, e-voucher or COD , then you will be refunded in the form of store credit within 5 workign days.
All returned products must be unused and in their original packaging with garment tags and any other security devices or seals still attached and in tact. The free return is not availble for Made to Measure product under MyStylist program however return will be acceptable if the product not made as per registered masrument. Where promotions have been applied, discounts will be applied to each item in the basket. In the event of a return, you will only be refunded the amount paid. If the order contained a free promotional gift, the gift must be included with the return of any related items.
Where promotions have been applied, discounts will be applied to each item in the basket. In the event of a return, you will only be refunded the amount paid. If the order contained a free promotional gift, the gift must be included with the return of any related items.
TO RETURN YOUR ITEM
It's easy! Just contact Customer Support or Submit Quick Return Request at to receive a Return Merchandise Authorization (RMA) number. Please specify whether you want a replacement or refund.
We will endeavour to process your return on the day we receive your parcel however under some circumstances this could take up to 4 working days. When the return is processed you will receive an email confirming your refund. It will usually take 5 days from receipt of the email for your account to be credited however some payment providers and payment types can take up to 7-10 working days to credit your account.